Questionable Ethics

More years ago than I like to think about, I worked for a oil service company in Alabama. I, as well as others working for the company, routinely visited drilling well sites to perform services for the oil companies operating the wells being drilled. Broadly speaking, due to costs and risk mitigation, there are many […]

Production Efficiency

A toothpaste factory had a problem. They sometimes shipped empty boxes without the tube inside. This challenged their perceived quality with the buyers and distributors. Understanding how important the relationship with them was, the CEO of the company assembled his top people. They decided to hire an external engineering company to solve their empty boxes […]